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SHIPPING INFORMATION

Petit Patch ships all orders via the United States Postal Service. Shipping and handling charges are based on the items purchased.

Please allow 1-3 business days to process your order prior to shipping. Orders placed on the weekend or a holiday will be shipped out the following business day. You will receive an email confirmation verifying that your order has been shipped.

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USPS First Class Shipping:  Cost $5.00> Delivery Time 3-7 Business Days

USPS Priority Mail Shipping: Cost $7.00> Delivery Time 1-3 Business Days

USPS Express Shipping: Cost $30.00> Delivery Time 1 Business Day (Orders placed for express shipping service before 12:00 PM EST will ship out the same day and will arrive the following day (excluding holidays and weekends). Orders placed after 12:00 PM EST will ship out the next day and will arrive on the following (third) day from when the order was placed.

 

USPS First Class Shipping International: Cost $10.00 - $15.00> Delivery Time 7-14 business days (Delivery could take up to 21 days or more)  

USPS Priority Mail Shipping International: Cost $30> Delivery Time 6-10 business days (though it may take longer) 

USPS Express Shipping International: Cost $45.00> Delivery Time 2-5 business days (with tracking updates) 

Petit Patch is not able to identify how long any order will take to arrive once it reaches customs in your specific country. Rarely a package may get lost in transit. We are not responsible for missing and lost packages overseas. Lost or missing packages will not be replaced. Should you insure your order, please email us at petitpatch@petitpatch.com prior your purchase as we offer express shipping with tracking and updates. 
If you are in need of your items sooner, please contact Petit Patch for a quote on expedited shipping.

Shipping domestically via USPS Standard Mail automatically receive mail tracking. It is uncommon that sometimes it will take time for the status of shipment to update online. Sometimes and rarely it may take a few days to update.
Shipping internationally via USPS Mail International offers tracking on most (but limitations may apply). Each post has different scanning capabilities and agreements. Tracking differs from country to country. 
USPS online tracking available to these select countries: Canada, Australia, New Zealand, Belgium, Great Britain, Germany, France, Netherlands, Croatia, Denmark, Spain, Switzerland, Israel and Brazil. Online tracking information, when available includes the date and time the package:
left  the U.S.
was received in the foreign country
was delivered, or delivery-attempted at the final destination address
**Please note that Electronic USPS Delivery Confirmation International service is an 'optional' service for USPS Standard Mail International. If you need to track your product throughout it's entire journey you may want to consider upgrading to USPS Global Express Guaranteed or USPS Express International but it will be an added cost with your shipment.    

 

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RETURNS & EXCHANGES

Petit Patch will gladly accept merchandise exchanges within 7 days of you receiving your items (excluding T & S Exclusives and Sale). We are glad to offer you a credit or the option to exchange the item for an item of equal value, excluding all shipping costs. The items must be returned in the same condition you received it in, without wear or damage, along with the packaging slip & in its original packaging.

All customers are responsible for all shipping and handling cost of their purchases & exchanges; these charges are non-refundable. Please contact customer service for more information on exchanges or returns at petitpatch@petitpatch.com.

Please Note:

*When shipping your item back to us, we strongly recommend that you use a delivery confirmation and track your package.  Petit Patch is not responsible for lost exchanges.

*All items marked as discounted and final sale are not returnable.

Questions? Email us at petitpatch@petitpatch.com if you have any specific shipping concerns.

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